FAQs

How long does delivery take?

Standard delivery usually takes 5 to 8 business days, while express delivery usually takes 3 to 5 business days.

Do you offer free delivery?

Yes. We offer free standard delivery on orders of R1000 and above.

How much does delivery cost?

Standard delivery costs R90 for orders under R1000. Express delivery costs R150.

Do you deliver across South Africa?

Yes. Mariné Vibe delivers nationwide across South Africa.

Can I track my order?

Tracking information may be provided once your order has been dispatched, where available.

What payment methods do you accept?

We accept secure payment methods available at checkout, including supported debit and credit cards and other available payment options.

Can I return a product?

We do not accept returns for change of mind or unwanted items. However, damaged, defective or incorrect items may be eligible for review according to our Return and Refund Policy.

What if I receive a damaged or incorrect item?

Please submit a request through our Contact Us page within 48 hours of delivery. Clear photos or relevant information may be required to review your request.

Can I cancel my order?

Orders may not be cancelled once they have been processed or dispatched.

How can I get help?

For any questions or assistance, please visit our Contact Us page.