Refund policy

At Mariné Vibe, customer satisfaction is important to us. Please read our policy carefully before placing an order.

Returns and Refunds

We do not offer returns or refunds for change of mind, incorrect product selection, or unwanted items once an order has been processed or delivered.

However, if you receive a damaged, defective, or incorrect item, you may be eligible for a replacement or refund, subject to review.

Damaged or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, please submit a request through our Contact Us page within 48 hours of delivery.

Please provide clear photos or other relevant information to help us review your request.

Conditions

To be eligible for review:

• The issue must be reported within 48 hours of delivery
• The item must be unused and in its original condition where applicable
• Clear evidence of the damage, defect, or incorrect item may be required

Once your request has been reviewed, we will provide an appropriate resolution.